Frequently Asked Questions

Definitely - it is written into our contract that our customers own their own data. STACK.aero has no rights to your data.

No - STACK.aero can be used without an existing Salesforce environment or license.

No - STACK.aero is a Salesforce OEM partner which means that we provide our own licenses without the need to hold a separate Salesforce Enterprise license as well.

Yes - this license is perfect for Crew.

Absolutely - you have full control over access permissions and can limit what each user is able to see and do within the platform.

Absolutely NOT.  STACK.aero will never share your or your customers' data. As part of our agreement with Salesforce, we may need to disclose some of your company registration information with them, but NEVER your customers' information.

The data center where your data is stored defaults to one located in the region of your head office. However, you are able to request for your data to be stored in a different geographic region.

Full, complete and geo-redundant failover sites are maintained in near real-time. This means your data is stored on a main server, with a copy immediately sent to a back-up/fail-over server stored in a completely different geographic location. In the very, very unlikely event of main server failure, the back-up server is immediately and automatically deployed with very minimal downtime.