Full tracking of payments on all trips, including all invoices and any outstanding payments. Automatic notifications of all financial activities.
Post-trip reconciliations and tasks don’t slip through the cracks
Notifications and automation makes sure all loose ends are tied up after a trip and that your customers continue to receive great service.
Examples include:
Reminder to send a supplemental invoice of any additional costs
Automatic task created to send post-flight report to owner
Automatic feedback link sent to customer 1 day after trip completion
Checklists are a Charter Manager's best friend
Ensure that all required tasks for any action are completed and 'checked off' and that nothing slips through the cracks. See incomplete tasks 'at-a-glance' and address them immediately.
Examples include:
New customers - use a checklist to ensure info for at least two contact methods has been collected
Trips - setup a pre-departure checklist to ensure no details are missed before takeoff:
Confirm signed contract uploaded
Confirm dietary requirements/preferences
Confirm VISA requirements
Confirm signed contract uploaded
Confirm Overflight permits
Confirm Owner approval
A Schedule Board to visualize all your Trips
Narrow your view to one type of filter i.e. 'Scheduled' trips only, or layer multiple filters to see a complete picture of all trip statuses.
Passenger data at your fingertips, stored behind world-class security
Easily add passengers and Trip information, all on one screen.
Store required passenger data for quick PAX list creation.
STACK.aero is built on the Salesforce.com platform so our customers automatically access the data and permissions structures of the world's most powerful cloud platform.
Find out more about the security of our platform on our Technology page here
Full Trip cost breakdowns for complete transparency
Give your customers the costing detail they want. Have a customer that prefers simple invoices? No problem - you control what is presented.
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